Information Technology Service Management (ITSM) is a strategic approach in which an organization plans, delivers, designs, operates and manages the information systems in order to provide value to customers. The world's most widely recognized framework for ITSM is ITIL. It is a registered trademark of AXELOS. ITIL improves the efficiency and management of ITSM. It is involved in understanding and predicting the level of availability, capacity and security of the IT services, and then planning solutions which help in delivering the services, thereby improving the quality of IT services. By doing this, ITIL not only improves the quality of IT services but it also lowers the cost of delivering these services as wasted effort is reduced and the same thing won't have to be done second time due to proper planning. To become an ITIL expert one must get an ITIL training certification. Its certification follows a modular approach, wherein each qualification has a credit value. When an individual completes a module, they are awarded with both certification and credits. There are five certification levels in the ITIL framework:
Training institutes such as My Learning Cube provides the best ITIL training online with its wide range of quality courses. They provide courses for all the certification levels. You can become an ITIL Expert by joining the ITIL certification training online. All the courses offered are online courses. Each of these institutes will have an ITIL Expert online and will aim at providing you with the skills to be the same.
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